Shipping policy

Placing an order
By placing an order with us, you agree to and accept these terms. If you
are unhappy with or unclear about any aspect of these terms, please
contact one of our customer service advisors before placing an order
with us, by email: info@flame-soycandle.co.uk.
By placing an order via this website, you are making an offer to FLAME
Company to purchase the goods detailed in your order upon the terms
described in your order.
By placing an order for the delivery of goods via this website, you are
making an offer to FLAME Company to deliver the goods detailed in your
order upon the terms described in your order.
We will take payment from your credit/debit/PayPal/Apple Pay account
at the time you place your order for any made-to-order items. Prices and availability of goods are subject to change without notice.

Deliveries
Delivery of your order will be done by one of our courier service partners
or Royal Mail.
Conformity of goods
We take every care to ensure that the description and specification of
our products are correct at the time of going to press. However, while
the colour reproduction of the products is a close representation, we
cannot accept any responsibility for any variation in colour caused by the
browser software or computer system used to view the products.

Disclaimer & limitations of liability
FLAME does not seek to exclude or limit liability for death or personal
injury resulting from the negligence of it or its members, agents, directors or employees, or for any fraudulent misrepresentation. To the
fullest extent permitted by law, and except as set forth above, FLAME
Company shall not be liable to you for any representations, implied
warranties, conditions or other terms, or any common law obligations, or
under the express terms of contract or by negligence for any indirect,
special or consequential loss or damage (including but not limited to loss
of profit or loss of savings), costs, expenses or other claims for damages
arising out of or in connection with your use of this website, the
provision of products or their use or resale by you.
While FLAME Company makes reasonable efforts to ensure that the
information on this Website is accurate and up-to-date, it makes no
warranty as to its accuracy or completeness, and FLAME Company is not
responsible for any errors or omissions, or for any consequences arising
from the use of such information.
FLAME Company's total liability under or in connection with any contract
relating to any products to which these terms and conditions apply shall
not exceed the price of the products, except as expressly provided in
these terms and conditions.
FLAME Company will not be liable to you or be deemed to be in breach
of these Terms or any other contract with you for delay in performance
or failure to perform any of its obligations with respect to products
ordered by if the delay or failure was due to any cause beyond its
reasonable control.
FLAME Company may assign or transfer any of its rights or subcontract
any of its obligations under these Terms to any third party. You may not
assign or transfer any of your rights or subcontract any of your
obligations under these Terms except with the written consent of FLAME
Company.
No person who is not a party to these Terms has the authority to
enforce any provisions under the Contracts (Rights of Third Parties) Act
1999. Nothing in these Terms is intended to or affects any of your
statutory rights which cannot be legally excluded.

Copyright & trademark
The contents of these pages (including pictures, designs, logos,
photographs, text written and other materials) are the copyright
trademark of FLAME Company or its content and technology providers or
their respective owners. ALL RIGHTS RESERVED. The copying,
modification, distribution, reproduction, or incorporation into any other
work of part or all of the material available on this Website in any form
is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this
Website for the sole purpose of using this Website in good faith for
domestic purposes or placing an order with FLAME Company.
Law & territory
To the extent it is possible to exclude the application of other laws and
regulations, these Terms and your use of our Website are governed by
English law and you agree to submit to the non-exclusive jurisdiction of
the English court. This does not affect your non-excludable statutory
rights. This Website and our Terms have been designed for use within
the United Kingdom and under UK law. Whilst we are happy to consider
requests for products and enquiries from outside the United Kingdom,
we give no warranty, express or implied, that the use of this Website or
the placing of any order through this Website from outside the UK
complies with any applicable non-UK laws or regulations. Accordingly,
any products or promotions not permitted under your local law are not
offered to you.